Policies and Terms

Privacy Policy

Last updated: 21 July 2026

Renewal (“Renewal Wellness”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.renewalwellness.co.uk), contact us, or book a class with us.

We are the data controller for the personal information described in this policy and are based in Bradford & Kirklees, UK.

Contact us about privacy: aisha@renewalwellness.co.uk

1. Information We Collect

We collect personal information through the following channels:

a) WhatsApp

When you message us on WhatsApp, we collect your phone number, name (if provided), and the content of your messages, including any details you share about your health, availability, or booking preferences.

b) Instagram

When you message us or comment on our Instagram account (@renewal_wellness.uk), we may collect your Instagram username, profile information, and the content of your messages or comments.

c) Email

When you email us (including via aisha@renewalwellness.co.uk, hosted on Microsoft Outlook), we collect your name, email address, and any information you include in your message, such as booking enquiries or health-related questions.

d) Calendly (Booking Widget)

Our website uses a Calendly booking widget, which is provided by a separate third party (Calendly, LLC) and embedded on our site. When you book a session through this widget, Calendly collects your name, email address, and any other information you provide during the booking process. Calendly acts as an independent data controller for this information, and your use of the widget is also subject to Calendly’s own Privacy Policy, which we encourage you to review at calendly.com/privacy.

e) Website Usage Data

Our website is built on Webflow. Webflow may automatically collect standard technical information such as your IP address, browser type, device type, and pages visited, typically via cookies. See Section 6 (Cookies) below.

Special Category Data (Health Information)

As a yoga and Pilates provider, you may voluntarily share information about your health, physical condition, or medical history (for example, injuries, pregnancy, or menopause-related concerns) when booking a class or messaging us. We only use this information to ensure classes are safe and appropriate for you, and we treat it with extra care in line with UK GDPR requirements for special category data. We rely on your explicit consent to process this information.

2. How We Use Your Information

We use the personal information we collect to:

3. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

You may withdraw your consent at any time by contacting us at aisha@renewalwellness.co.uk.

4. Sharing Your Information

We do not sell your personal information. We may share it with the following third parties, solely for the purposes described in this policy:

These third parties may process your data outside the UK/EEA. Where this happens, we take steps to ensure appropriate safeguards are in place, as required by these providers’ own compliance with UK GDPR and international data transfer rules.

We will only share your information with other parties where required by law, or with your explicit consent.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, including:

You can ask us to delete your information at any time, subject to any legal obligations we may have to retain it.

6. Cookies

Our website, built on Webflow, may use cookies and similar technologies to operate correctly and to understand how visitors use our site. The Calendly widget embedded on our site may also set its own cookies when you interact with it, in accordance with Calendly’s own cookie policy.

You can control or disable cookies through your browser settings, though this may affect how the website functions.

7. Your Rights

Under UK GDPR, you have the right to:

To exercise any of these rights, please contact us at aisha@renewalwellness.co.uk.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date at the top of this page will indicate when this policy was last revised.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Renewal Wellness
Email: aisha@renewalwellness.co.uk
Instagram: @renewal_wellness.uk

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